Returns and refunds

Changed your mind? Email support@mimfoto.com with your order number before printing starts and you get every rupee back, no reason needed.

Because every book is printed with your own photographs and made only for you, you will not have the usual 14-day right to change your mind once we begin printing. Your rights if a book arrives faulty, damaged or not as described are unaffected.

If your book arrives damaged, or with a fault in the printing or binding, tell us within 10 days of delivery and we print you a new one for free. If it never arrives, we send a new one too.

You do not need to send the old one back.

We print exactly what you design, so we cannot refund or reprint a book for a mistake made while making it: a typo, a missing photo, pages in the wrong order. Please check every page in the preview before you order.

A photo that was too small prints soft, and the editor warns you about it before you order. Colours on paper also look a little different from a bright screen. Neither is a fault.

Email support@mimfoto.com with your order number, and a photo if something is wrong. Refunds go back the way you paid, within 14 days.

None of this takes away your legal rights.